ISG has recognized Unisys as a global leader in two categories of its Generative AI Services ISG Provider Lens® quadrant report for 2025. Unisys earned recognition in both Strategy and Consulting Services and Deployment and Development Services for mid-size providers for the second consecutive year. This achievement reflects Unisys commitment to delivering innovative AI solutions that deliver measurable business results.
The ISG study highlights Unisys' strengths in predictive analytics, automation, and industry-specific solutions, supported by a robust partner ecosystem. The report identifies three key differentiators that distinguish Unisys in the generative AI marketplace.
Unisys delivers a framework-led advisory approach through its Service Experience Accelerator, which helps organizations plan and execute AI initiatives in a structured way. This modular framework includes pre-built tools and guidance tailored to specific industries, enabling your organization to adopt generative AI more quickly and responsibly while achieving tangible business outcomes.
The company embeds responsible AI principles into every client engagement. It builds ethics, governance, and compliance considerations into projects from the start, ensuring AI systems operate within appropriate guardrails and align with enterprise policies and regulatory requirements.
Unisys uses semantic mapping and advanced orchestration techniques to ensure AI-generated outputs are contextually accurate and relevant to business needs. Its Knowledge Curation Engine demonstrates this capability by automating content creation, improving chatbot effectiveness, and identifying gaps in organizational knowledge—helping you build stronger information systems over time. These capabilities prove particularly valuable for organizations operating across multiple languages and regions.
The ISG Provider Lens® study provides independent evaluation of technology providers through extensive interviews, case studies, and market analysis. This comprehensive research offers valuable insights into market trends and provider capabilities, helping organizations make informed decisions about their AI partnerships.
Unisys creates AI solutions that address real business challenges while maintaining high standards of security and scalability. Built on proven governance frameworks and deployment methods, these solutions help organizations innovate with confidence while maintaining control over data privacy and compliance.
Partner with Unisys to explore how generative AI can create value for your organization.
