Byline written by Rich Owen (DWS)
Rich Owen, director of Collaboration Architecture - Seamless Collaboration, Digital Workplace Solutions at Unisys, explores how Hybrid work has improved productivity but introduced new challenges including disengaged employees, digital overload, and unequal access to opportunities. To address these issues, organizations must move beyond simple technology fixes and design workplaces that prioritise equity, focus, and connection. Owen emphasises that thoughtful solutions are critical to empowering employees and building lasting business success.